How to Download and Use the Orange et moi App
If you are an Orange customer in France, you might want to download and use the Orange et moi app. This app allows you to manage your contracts, services, bills, and more from your mobile device. In this article, we will explain what the Orange et moi app is, how to install it, and how to use its main features.
What is the Orange et moi App?
The Orange et moi app is a free application that you can download on your smartphone or tablet. It is compatible with Android and iOS devices. The app lets you access and manage all your Orange contracts and services, such as mobile, internet, TV, and entertainment. You can also use the app to stay informed about the latest news, offers, and events from Orange. Moreover, you can use the app to troubleshoot your services, contact a customer service agent, or find a nearby Orange store.
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The benefits of the Orange et moi App
Some of the benefits of using the Orange et moi app are:
You can access all your contracts and consumption details in one place.
You can view, download, and pay your bills easily.
You can change your options and services according to your needs.
You can receive notifications and alerts about important events, such as delivery of an order, progress of a repair, or availability of a new offer.
You can find the best deals and discounts for mobiles, plans, accessories, and more.
You can participate in games and contests and win prizes.
You can check the status of your internet and wifi services and optimize their performance.
You can activate, configure, and schedule your wifi settings.
You can get personalized assistance and guidance for any issue or question.
How to install the Orange et moi App
To install the Orange et moi app on your device, you need to follow these steps:
Go to on your browser.
Enter your mobile number to receive a link to download the app by SMS.
Click on the link in the SMS and follow the instructions to install the app on your device.
Open the app and sign in with your Orange account credentials.
How to manage your contracts with the Orange et moi App
Once you have installed and signed in to the app, you can manage all your contracts with ease. Here are some of the things you can do:
How to access your contracts and consumption
To access your contracts and consumption details, you need to:
Tap on the "Contracts" icon at the bottom of the screen.
Select the contract you want to view from the list.
Swipe left or right to see different information, such as remaining data, minutes, messages, etc.
How to view and pay your bills
To view and pay your bills, you need to:
Tap on the "Bills" icon at the bottom of the screen.
Select the bill you want to view from the list.
Tap on the "Pay" button to pay your bill online with your credit card or bank account.
How to change your options and services
To change your options and services, you need to:
Tap on the "Options" icon at the bottom of the screen.
Select the option or service you want to change from the list.
Tap on the "Modify" button to change the settings or cancel the option or service.
How to stay informed with the Orange et moi App
The Orange et moi app also helps you stay informed about the latest news, offers, and events from Orange. Here are some of the things you can do:
How to receive notifications and alerts
To receive notifications and alerts, you need to:
Tap on the "Settings" icon at the top right corner of the screen.
Tap on the "Notifications" option.
Toggle on or off the notifications you want to receive, such as new offers, bill reminders, delivery updates, etc.
How to find the best offers and deals
To find the best offers and deals, you need to:
Tap on the "Offers" icon at the bottom of the screen.
Browse through the different categories of offers, such as mobiles, plans, accessories, entertainment, etc.
Tap on the offer you are interested in and follow the instructions to order or subscribe.
How to participate in games and contests
To participate in games and contests, you need to:
Tap on the "Games" icon at the bottom of the screen.
Select the game or contest you want to join from the list.
Read the rules and conditions and tap on the "Play" button to enter.
How to troubleshoot your services with the Orange et moi App
The Orange et moi app also helps you troubleshoot your services, such as internet and wifi. Here are some of the things you can do:
How to check the status of your internet and wifi services
To check the status of your internet and wifi services, you need to:
Tap on the "Internet" icon at the bottom of the screen.
Select the service you want to check from the list, such as Livebox, Wifi Extender, etc.
Swipe left or right to see different information, such as connection speed, signal strength, devices connected, etc.
How to activate, configure and schedule your wifi
To activate, configure and schedule your wifi, you need to:
Tap on the "Internet" icon at the bottom of the screen.
Select "Wifi" from the list.
Tap on the "Settings" icon at the top right corner of the screen.
Toggle on or off the wifi switch to activate or deactivate your wifi.
Tap on the "Wifi name and password" option to change your wifi network name and password.
Tap on the "Wifi schedule" option to set the times when you want your wifi to be on or off.
How to optimize the connection quality of your devices
To optimize the connection quality of your devices, you need to:
Tap on the "Internet" icon at the bottom of the screen.
Select "Devices" from the list.
Select the device you want to optimize from the list.
Tap on the "Optimize" button to run a diagnostic test and get recommendations to improve your connection quality.
Conclusion and FAQs
The Orange et moi app is a handy tool for Orange customers in France. It allows you to manage your contracts, services, bills, and more from your mobile device. You can also use the app to stay informed about the latest news, offers, and events from Orange. Moreover, you can use the app to troubleshoot your services, contact a customer service agent, or find a nearby Orange store. To download and use the app, you just need to visit and follow the instructions. We hope this article has helped you understand how to download and use the Orange et moi app. If you have any questions, you can check out these FAQs or contact us for more information.
FAQs
Q: Is the Orange et moi app free?
A: Yes, the Orange et moi app is free to download and use. However, some features may require an internet connection, which may incur data charges depending on your plan.
Q: Can I use the Orange et moi app abroad?
A: Yes, you can use the Orange et moi app abroad, but some features may not be available or may incur roaming charges depending on your destination and plan.
Q: How can I contact a customer service agent through the Orange et moi app?
A: To contact a customer service agent through the app, you need to tap on the "Help" icon at the bottom of the screen and select the "Contact us" option. You can then choose to call, chat, or email with an agent.
Q: How can I find a nearby Orange store through the Orange et moi app?
A: To find a nearby Orange store through the app, you need to tap on the "Help" icon at the bottom of the screen and select the "Find a store" option. You can then see a map of all the Orange stores near you and get directions to them.
Q: How can I update or uninstall the Orange et moi app?
A: To update or uninstall the app, you need to go to your device's settings and select the "Apps" option. You can then find the Orange et moi app in the list and tap on it. You can then choose to update or uninstall the app from your device.
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